Customer Service Executive

Efficient E-Solutions Berhad

Shah Alam, Selangor, Malaysia Full-time June 11, 2026

Found Description

Job Vacancy

Customer Service Executive

Job Descriptions

Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person

Provides solutions and information to concerns.

Preparation and standardization of documentation, reports and proposals given to clients. Ensure maximum goodwill from all transactions.

Performs monitoring activities such as follow-up with customers on job progress and to gather information necessary to process orders thoroughly.

Requirements

Candidate must possess at least a Diploma/Advance Diploma in Business Administration or other related discipline

Minimum 2 years working experience in related field in similar industry

Able to answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns

Submit your application for Customer Service Executive at Efficient E-Solutions Berhad