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Customer Service Executive

Safeguards Secure Solution

, selangor, malaysia, selangor, Malaysia Full-time June 23, 2026

Found Description

Responsibilities

  • Forecast run for CDM replenishment for FI & C360 machines nationwide
  • Manage canister replacement for any faulty & Drop Test activity
  • Analyze bin full incidents for C360 and CDM
  • Communicate with Bankers if there is any issue related to CDM Replenishment
  • Identify each CDM machine not performing Rear Balancing
  • Manage zerorise for any Removal/Relocate/Replacement activity
  • Monitor each CDM & C360 machines to be close up based on agreement
  • Ensure CDM replenishment instruction are delivered as per time and date requested
  • Analyze replenishment pattern – determine appropriate threshold collection and number of runs
  • Ensure coin collection requests are delivered based on agreement
  • Update daily figures in the WhatsApp group

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