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Customer Service Executive (Santiago)

DEUNA

santiago, metropolitana de santiago, Chile Full-time July 02, 2026

Found Description

About us

DEUNA, a rapidly growing SaaS startup, is revolutionizing the e‑commerce landscape in LATAM by solving the most pressing challenges faced by businesses today: customer conversion, payment acceptance, and fraud prevention with a single integration.

With a recent $30M USD SeriesA funding, we operate in 5 LATAM countries and are on the lookout for exceptional talent to join our team and continue driving our success.

Responsibilities

  • Customer Engagement and Retention : Proactively engage with customers to understand their core business and product usage. Implement strategies to enhance customer satisfaction and promote long‑term retention.
  • Client Training and Onboarding : Ensure effective and efficient onboarding of new customers, providing them with the necessary training and resources. Collaborate with internal teams to develop comprehensive training programs tailored to customer needs.
  • Product Knowled...

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