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Customer Service Executive

238 KONE Elevator (M) Sdn. B

Petaling Jaya, Selangor, Malaysia Full time July 07, 2026

Found Description

CUSTOMER SERVICE EXECUTIVE – PETALING JAYA, MALAYSIA

Shape the future of cities. Join our flow.

Welcome to KONE! We are a diverse team of over 60,000 employees, enabling safe, sustainable, and effortless people flow for billions of city dwellers every day. Innovating together across everything we do, we show the way for the good of our planet and its people. Here, you are welcomed as you are, your courage is celebrated, and your impact rewarded. Grounded by our strong roots stretching back over a century, our exciting journey continues – join us and let’s shape the future of cities together!

WHY THIS ROLE?

Customer Services Executive is the voice of KONE, taking care of customers across two core areas: Callout and Inbound.

For Callout, the CS Executive is the main entry point for unplanned maintenance requests, available 24/7. This covers the full process: logging requests, dispatching technicians, and closing cases, w...

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