Customer Service Executive (Order Processing/ Electronics/ Manufacturing)

Location: Taiseng

• Provide excellent customer service and support daily order fulfilment activities.
• Prepare quotations, process orders, and manage billing documentation.
• Coordinate delivery schedules and handle customer enquiries, complaints, RMA, and claims.
• Support the distribution of samples, catalogues, and marketing materials.
• Prepare regular reports on customer feedback and service performance.
• Assist with customer visits, meetings, stock takes, and inbound calls.
• Carry out other administrative and operational duties as assigned.

• Diploma in Business Administration or a related discipline.
• 2–3 years of customer service, sales support, order management, or related experience; experience in the electronics industry is an advantage.
• Experience in material planning, supply chain, or inventory management is preferred. <...