Found Description
WHAT DOES A Customer Service Executive DO?
The Customer Service Representative (CSR) is responsible for ensuring the daily processing of orders that arrive automatically and are generated manually (Modern & Traditional Trade).
They are also responsible for inventory allocation, as well as raising their hand in case of out-of-stock alerts to the Planning team.
Maintains performance metrics through the use of standard processes and best practices.
Being a facilitator, the CSR MX is expected to provide attention and service to the Commercial team and Bacardi's 3pl supplier (Solistica), in order to make the supply chain more efficient and help in the solution of situations and needs that arise in the operation.ABOUT YOUTo be successful in this role you will be a highly enthusiastic and action-oriented person with strong analytical and interpersonal skills, having consumer and customer in your heart.
You are skilled at consistently build deep and trusting partnership ...