Customer Service Executive Inglés

Remote Dispatch & CSR Manager for a growing US HVAC and plumbing company (Central Texas).
Work from home in Latin America, full-time, long-term.Schedule: Monday to Friday, 7:00 AM to 5:00 PM US Central TimePay: $2,500 USD per month, paid via Wise (independent contractor)You will own our dispatch board and customer service operation end to end.
This is not an entry-level CSR seat.
You will manage the daily flow of the business in ServiceTitan and be the voice of our company with Texas homeowners.Manage the ServiceTitan dispatch board: assign and re-route technicians by skill, location, and job valueHelp build and document our CSR/dispatch playbook as we growNear-native spoken and written English (you are on the phone with US customers all day)3+ years in customer service or dispatch, including 1+ year for a US home-services company (HVAC, plumbing, electrical, garage door, pest, or similar)Quiet workspace and fast internet (25+ Mbps); backup power/internet aplusAvailable ...