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Job description About the Role : We are looking for a dedicated Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries and providing exceptional service to ensure customer satisfaction. CONTACT PERSON : KASHISH SINGH | Responsibilities : Handle incoming calls and respond to customer queries in a timely and professional manner. Make outbound calls to customers for follow-ups, feedback, or information updates. Resolve product/service-related issues effectively, escalating when necessary. Maintain a high level of customer satisfaction by providing accurate information and support. Document all customer interactions and update CRM systems. Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores. Work closely with the team to improve service standards and processes. Qualifications : Graduates are welcome. Freshers can also apply. 0-4 years of experience in customer support (vo...