Customer Service Executive (6- 12 months Contract)

We are looking for a talented and competitive personnel that thrives in a quick sales cycle environment. You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.

Responsibilities

• Support Outdoor sales team on quotation generation, sets up appointments with potential customers.
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Routing qualified opportunities to the appropriate sales executives for further development and closure.
• Execute customer purchase order and coordinate deliveries for assigned customers and ensure smooth running of freight operation and documentations procedures.
• Identify risks associated with different approaches of business process change in order fulfilment processes.
• Implement business process improvement solutions to achieve effectiveness in customer service operations.
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