Customer Service - Entry level

Arrow Electronics is a global provider of products, services, and solutions for industrial and commercial users of electronic components and enterprise computing solutions.

Responsibilities

• Provide expert internal and external customer service, interfacing directly with customers and recommending solutions and action plans to internal sales team staff.
• Manage order entry and maintenance, handling inbound customer order forms.
• Support the sales team with direct customer contact, including coordinating reports and serving as the first point of escalation after initial expedites.
• Work closely with the Asset team to process orders for customers and resolve issues in a timely manner.

Qualifications

• Typically requires a 2‑year degree and 1–2 years of experience, or a high‑school graduate with equivalent related experience.
• Intermediate knowledge of Microsoft Excel.
• Desirable knowle...