Customer Service English Speaker (Night Shift)

We're looking for English Customer Experts to join our international logistics support team. If you enjoy communicating in English, solving customer concerns, want to build a long-term career in customer service, and working night shifts, then this opportunity is for you.

Key Responsibilities

As a Night Shift English Customer Expert, you will provide customer support for an international logistics and cross-border delivery project. This role focuses on assisting customers with shipment-related issues and does not involve sales or product marketing.

Your responsibilities include:

• Handle customer inquiries through Email, Phone, WhatsApp, and other communication channels.
• Assist customers with shipment tracking, delivery updates, delays, lost or damaged packages, and other logistics-related concerns.
• Investigate customer cases using int...