Found Description
Pre-Sales
- Conduct quality product training and technical guidance to customer to resolve technical problems (both software & hardware)
- Build quality relationship with customers and managers
- Provide in house technical support to sales staff
- Leading the design of the program for the customer
- Constantly collect and feedback on customers and market’s demand toward company’s products
- Product related testing as per customer application requirement
After-Sales
- After-sales technical support (training, maintenance, hands-on repair, remote support)
- Feedback product related issues to research and development personnel for improvement
- Summarize issues and organize them into technical questions on reporting
- Develop and produce quality guidelines materials as per customer requirement
Non-technical requirements: