Found Description
About the role
We are on a mission to build a world‑class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a Customer Service Delivery Advocate to be the face of our company! Since our entire car‑buying process is online, you’ll be the first Clutch employee our customers meet when they pick up or sell their vehicle. You'll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role.
What you’ll do
- Deliver a uniquely special experience to each and every one of our customers.
- Provide exceptional customer service skill, facing customers, resolving issues, and ensuring satisfaction at every touchpoint throughout their appointment.
- Use a sharp eye for detail while inspecting vehicles, assessing both cosmetic and mechanical aspects to identify potential issues, ensuring the highest quality of se...
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