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Customer Service Coordinator - UAE National

Hermès

Dubai, Dubai, United Arab Emirates Part time July 03, 2026
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Found Description

RESPONSIBILITIES

  • Call centre for Hermes stores in UAE, Kuwait, Bahrain and Doha.
  • Cater to 100% of client queries through emails, phone and/or What’s app (product information, product availability, order follow up, delivery, return procedure, claim,
  • Being thorough on the information provided to the customers and redirect queries to the dedicated individuals if needed (store, management, After Sales)
  • Ensure that all the requests are closed within the targeted time frame and with the highest quality of service. 
  • Follow up the returns, and once quality control is successful, proceed to the validation of the exchange or refund.

    • REQUIREMENTS

  • Possess good communication and greeting skills.
  • Being punctual, flexible, hardworking, responsible and adaptable.
  • Have a professional approach and a positive attitude.
  • Being a team player.
  • Able to solve problems and decision making.
  • Familiarity ...

    • Ready to Apply?

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    Found Details

    LocationDubai, Dubai
    CountryUnited Arab Emirates
    TypePart time
    CategoryInformation and Record Clerks
    PostedJuly 03, 2026

    About Hermès

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    Hermès

    Dubai, United Arab Emirates

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