Customer Service, Coordinator

Bilingual (French/English) Customer Experience Coordinator

EF International Language Campuses (a division of EF Education First)

Toronto, Ontario, Canada

Full-time, 40 hours/week

On-site

Salary: $47,000 annually

We are looking for a self-starter with amazing attention to detail to help our customers have an incredible experience before, during and after their course at one of our 50+ EF International Language Campuses.

As a Customer Experience Coordinator, you will support Canadian students and parents from the time of enrollment until the student returns to make sure every aspect of their course is seamless and positive. Our customers range from young teens to retirees and everything in between, so you will need to provide fantastic service to an array of customers.

As a Customer Experience Coordinator, you will also work alongside our sales team to increase customer retention and satisfaction. Additionally, you w...