Customer Service Coordinator

We are seeking a proactive and detail-oriented Customer Service Coordinator to support daily customer communications, order coordination, and invoicing activities.

The ideal candidate will act as the liaison between customers, sales and other internal departments to ensure timely responses, smooth coordination, and accurate documentation. Candidates should be comfortable handling technical terminology related to industrial products.

• Serve as the primary point of contact for customer inquiries via phone and email.
• Evaluate customer specifications to determine feasibility of custom product design and equipment from the company product portfolio.
• Coordinate and liaise with customers regarding quotations (RFQ), technical clarifications and order processing.
• Liaise closely with sales and operations to ensure smooth accurate operations and timely fulfillment.
• Handle customer comp...