Customer Service Coordinator Role in Alberta

Join Tile and Stone Source as a Customer Service Coordinator, where you'll focus on ensuring a seamless order process. Engage with customers, handle inquiries, and support the sales staff.
You’ll play a vital role in creating and fulfilling orders while delivering exceptional service. Being organized and detail-oriented will be crucial, alongside strong communication skills that help cultivate a positive customer experience. Support the sales team in achieving their goals every day.
Key Responsibilities:
• Greet customers and handle phone queries effectively
• Create and track client orders with diligence
• Coordinate product ordering with adequate lead time
• Provide sales team with necessary customer information
• Contact clients when orders are ready for collection
Requirements:
• Proficient Microsoft Office skills
• Familiarity with point of sale systems
• Strong verbal communication capabilities
• Proven customer service experience in retail
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