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Customer Service Coordinator in Winnipeg

Northview-Residential-Reit

winnipeg, mb, Canada Full-time July 13, 2026

Found Description

Become a vital part of Northview as a Customer Service Coordinator in Winnipeg, MB, focusing on resident satisfaction and effective communication. Enhance resident relations in this essential role with a committed team.
As a key player within Northview's Residential team, you will be responsible for building relationships with residents and handling inquiries efficiently. Your role is focused on setting high service standards, ensuring a seamless living experience that retains existing residents. In addition to daily interactions, you will handle report generation and oversee resident communication supplies.
Key Responsibilities:
• Establish high customer service standards for resident interactions
• Manage resident inquiries, calls, and emails promptly
• Conduct customer satisfaction surveys and analyze results
• Maintain and update the resident database (Yardi)
• Assist in lease renewals and adjust market rents as needed
Requirements:
• Professional appeara...

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