CUSTOMER SERVICE COORDINATOR

15th June, 2026

Our client is a leading independent provider of ICT field and support services across Australia and New Zealand.

Due to continued growth, they are seeking an organised and customer-focused Service Booking Coordinator to join their team based in Eagle Farm.

This is an excellent opportunity for a highly organised individual who thrives in a fast-paced environment and enjoys coordinating technicians, managing customer communications, and ensuring exceptional service delivery.

Key Responsibilities

• Accurately manage and maintain service requests within the call logging system, ensuring clear and concise updates are recorded.
• Schedule and roster field technicians to attend customer sites in line with service level agreements and customer requirements.
• Monitor technician activity in real time to ensure service calls are completed efficiently and within agreed timeframes.
• A...