Customer Service Broker Role with Ratehub

Transform customer interactions into exceptional financial services as a Customer Service Broker at Ratehub Inc. This remote opportunity is perfect for experienced insurance professionals.
As an Experienced Customer Service Broker, you will join RH Insurance's dynamic team in a fully remote role. You'll focus on enhancing client satisfaction through proactive renewal reviews and expert advice. Your contributions will directly support Ratehub's mission of equipping Canadians to make better financial decisions.
Key Responsibilities:
• Deliver quality customer service and professional guidance
• Conduct timely renewal reviews to boost retention
• Initiate outbound calls for client renewals
• Build and maintain effective relationships with insurers
• Manage policy changes in partner portals
Requirements:
• Holds an Alberta level 2 insurance license
• Minimum 2 years experience within the insurance sector
• Independent, ambitious, and competitive mindset
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