Customer Service. Bpo Job. Salary upto 25K-40K

Description

• Provide excellent customer service through effective communication and problem-solving.
• Handle inbound and outbound calls in a professional manner.
• Document customer interactions and transactions accurately.
• Assist customers with inquiries related to products and services.
• Resolve customer complaints and escalated issues as necessary.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: 1-3 years of experience in a call center or customer service role.
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Empathetic, patient, and customer-oriented.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
• Working Conditions: Flexible schedules including evenings and weekends may be required.