Found Description
About Fourvenues
Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.
Responsibilities
Fourvenues is a tech platform born within the entertainment industry, designed to meet the real needs of venues. It offers online ticket sales, guest list management, VIP reservations, a fully integrated POS system for bar and box office, real‑time capacity tracking, and a built‑in CRM that links every touchpoint—from ticket purchase to bar spend—to provide cross‑referenced data for smarter decision making.
Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora.
Responsibilities
- Manage and resolve B2C user issues in an agile, professional, and empathetic manner.
- Handle queries related to tickets, bookings, access, payments, refunds, and other platform services.
- Accurately record and document each issue to ensure traceability and continuity between shifts.
- Escalate complex issues to the relevant teams: B2B Support, Product, Engineering, Opera...