Found Description
About the role
Join the dynamic team at Topbet tech corp,. as a Customer Service Associate based in Paranaque City, Metro Manila. In this full-time role, you will be the first point of contact for our valued customers, delivering exceptional service and support to ensure their needs are met. Your excellent communication skills and customer-centric approach will be key to your success in this rewarding position.
What you'll be doing
- Respond to customer inquiries and complaints through phone, email, and chat channels
- Quickly identify and resolve customer issues, providing personalised solutions
- Maintain detailed records of customer interactions and ensure accurate documentation
- Escalate complex issues to the appropriate team for further assistance
- Provide feedback and suggestions to improve customer experience
- Participate in regular training to stay up-to-date with company policies and procedures
Ready to Apply?
Submit your application for Customer Service Associate at Topbet Tech Corp.
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