Customer Service Associate

This is a remote position.

Overview

Pipeline Medical is an innovative MedTech Marketplace providing our customers a unique one stop shop for all of their medical products, surgical supplies, and pharmaceutical needs. Pipeline's cosmetic and aesthetic portfolio allows our members to order their various cosmetic injectable products from the same platform as their medical consumables, saving time and money for our customers.

We are seeking a Customer Service Associate to work within Pipeline's Cosmetic division. This position is a crucial member of the Operations team. Working in a remote environment, the Customer Service Associate is the first point of contact for internal and external customers and ensures that all goods are delivered according to company standards. Primary responsibilities will include onboarding of new accounts, daily processing of new orders, following up on orders previously processed to ensure on time delivery and database upda...