Customer Service Associate

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Overview

The Customer Service Associate is the first point of contact for customers, for delivering exceptional service and support.

Responsibilities

• Handle inquiries, resolve issues, and maintain customer satisfaction across various communication channels such as phone or chat.

Qualifications

• Excellent English communication skills with customer centricity
• Must have the ability to identify and resolve customer issues and complaints efficiently
• Team player with a positive attitude
• At least 1.5 years Customer Service experience, preferably in banking/cards LOB
• College graduate

Preview

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