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Customer Service Associate - Level 1 (Order Management) - Urgent Hiring!

Bosch Group

Taguig, Metro Manila, Philippines full-time July 12, 2026

Found Description

Job Description

  • Follow up customer calls
  • Respond to customer’s email inquiries in a timely manner
  • Process orders, forms, and claims
  • Provide product and service information to customers
  • Manage and update customer databases
  • Data processing and maintaining accurate Customer and Material Master Data
  • Management of B2B system updates and processing uploads
  • Research required information using available resources
  • Manage and resolve customer complaints

Qualifications

  • 1 year of customer service associate experience
  • Excellent in speaking and writing (English)
  • Attention to details and accuracy
  • Good interpersonal skills & ability to work with diverse environment
  • Team Player
  • Amenable to work in a shifting schedule/ night
  • Present a positive attitude & accept constructive feedback
  • Client oriented
  • Knowledge in SAP and Sale...

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