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Customer Service Associate

CXI Services Inc.

cavite city, cavite, Philippines Full-time June 06, 2026

Found Description

  • Proactively engage with customers to provide resolution to inquiries and issues.
  • Maintain a high level of service ensuring customer satisfaction.
  • Handle customer inquiries, provide product information, resolve issues with service or billing, maintain customer satisfaction, document customer interactions.
  • Document customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Contribute to team effort by meeting key performance indicators and targets.
  • Stay current with system information, changes, and updates relevant to our customer base.
  • Educational Qualifications: Candidates must have a minimum of a High/Senior High School degree.
  • Experience Level: No previous experience required, entry-level position.
  • Skills and Competencies: Excellent customer service orientation, communication...

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