Customer Service Assistant

Job Qualifications:

• College undergraduate or graduate, or holder of a vocational or associate degree.
• Experience is an advantage but not required.
• Very good communication skills and telephone etiquette.
• Able to work under pressure and meet tight deadlines.
• Able to establish professional customer relations.
• Self starter with the ability to multitask.
• Can start work immediately.

• Coordinates patient screenings and follow-ups with Front Desk and Reception.
• Analyzes and reports survey results.
• Manages patient flow and escalates issues to supervisors.
• Handles new patient intake for tests and staff.
• Prepares clinic facilitates and equipment, ensuring cleanliness and functionality.
• Resolves operational issues with the supervisors to prevent delays.
• Enhances efficiency and patient satisfaction by monitoring and improving procedures. ...