Found Description
About OneUp Components
At OneUp Components, we create innovative, class‑leading products to improve the ride. Every product we make is something we would buy with our own money and ride on our own bikes.
Role Overview
Customer Service Assistant – assist riders in getting back to riding through excellent written communication and rider‑focused processes.
Key Responsibilities
- Help customers return to riding through excellent written communication skills and rider‑focused processes.
- Work within a collaborative team focused on positive and efficient customer assistance.
- Develop a hands‑on understanding of OneUp Components with an eye for technical problem solving and knowledge of customer inquiries.
What You Bring to the Table
- Passion for solving problems and satisfaction in helping people.
- Customer‑facing bicycle shop experience; service writing experience is a plus for the m...
Ready to Apply?
Submit your application for Customer Service Assistant (CSA) at OneUp Components
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