Found Description
Join Iceberg Finance as a Customer Service and Collection Agent in Québec City. Focus on client communication, account follow-ups, and judicial procedures while enjoying a supportive work environment.
In this full-time role, you will manage client calls and emails, follow up on overdue accounts, and maintain communication with insurance companies and impound lots. Iceberg Finance, a top lender, values meticulous and organized individuals who can work both independently and collaboratively within a team environment.
Key Responsibilities:
• Answer client inquiries via phone and email
• Follow up on clients in arrears and unpaid accounts
• Initiate and manage judicial recovery procedures
• Research client information for judgments
• Coordinate with insurance and impound services
Requirements:
• Proven experience in debt collection
• Understanding of legal requirements for collections
• Excellent communication and interpersonal skills
• Proficiency in MS...
In this full-time role, you will manage client calls and emails, follow up on overdue accounts, and maintain communication with insurance companies and impound lots. Iceberg Finance, a top lender, values meticulous and organized individuals who can work both independently and collaboratively within a team environment.
Key Responsibilities:
• Answer client inquiries via phone and email
• Follow up on clients in arrears and unpaid accounts
• Initiate and manage judicial recovery procedures
• Research client information for judgments
• Coordinate with insurance and impound services
Requirements:
• Proven experience in debt collection
• Understanding of legal requirements for collections
• Excellent communication and interpersonal skills
• Proficiency in MS...
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