Found Description
Location & Requisition
City: Mexico City — State: México (MX-MEX) — Country: Mexico (MX) — Requisition Number: 46111
A Day In The Life
This role is the first point of contact for any customer who has a purchase order, special requirement, question or an issue with a product or service from the company. The target is to ensure excellent service standards, maintain high customer satisfaction and internally has a clear communication with sales, operations and logistics team, always considering business cost and profits.
What You'll Be Doing
- Input in SAP the purchase orders from the customer
- Responsible of the “order – to – delivery” process
- Follow up of the trading position of each customer, always being aware of volume, price and delivery period. Commercial negotiation vs SAP.
- Follow up of the drag position with commercial team
- Responsible for addressing customer questions about products and services....