Customer Service Agent with German

Capita

Opole, Opole Voivodeship, Poland Full-time July 16, 2026

Found Description

Description

What you’ll be doing:

Supporting customer through different channels (inbound calls and messages)

Analysing and solving customer’s queries

Sharing information on administrative and technical requests (products, invoices, etc.)

Making changes to the system

Forwarding faults or calls to other departments

Skills you need to succeed:

German at min. C1 level

Customer oriented attitude

Excellent organizational and communication skills

Good knowledge of MS Office package

Willingness to work on shifts (Monday-Sunday 8:00-24:00) in a hybrid model (2 days from home, 3 days from the office after training period)

What’s in it for you:

Competitive salary

Performance bonus (no limit, even 5000 pln monthly)

LuxMed medical healthcare

Generali group insurance

Multisport or MultiKafeteria benefit systems

A po...

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