Customer Service Agent with French (m/f/d)

Capita

Kraków, Lesser Poland Voivodeship, Poland Full-time July 05, 2026

Found Description

Description

What you’ll be doing:

Supporting customer through different channels (inbound calls and messages)

Analysing and solving customer’s queries

Sharing information on administrative and technical requests (products, invoices, etc.)

Making changes to the system 

Forwarding faults or calls to other departments.

Upselling and promoting products.

Skills you need to succeed:

French at C1 level or above

Customer oriented attitude

Excellent organizational and communication skills

Good knowledge of MS Office

Willingness to work in shifts: 5 days a week, 40 hours (8am-10pm/12am, Monday-Sunday)

What’s in it for you:

Performance bonus up to 2000 PLN / month

Employee Assistance Program for employees and their families (psychological support)

An extra day off for voluntary activities close to your heart

Access...

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