Found Description
Overview
Customer Service Agent
Location: Caerphilly (Office based)
Duration: 12 months
Pay rate: £13 per hour PAYE
Hours: 37.5 hours per week (From 8-10am to 4-6pm flex)
The company are seeking a highly skilled and dedicated Customer Service Agent to join our dynamic team. As a Customer Service Agent, you will play a crucial role in ensuring exceptional customer experiences and satisfaction. You will be responsible for handling customer inquiries, resolving issues, and providing accurate and timely information. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to handle challenging situations with professionalism and empathy.
Key Responsibilities:
– Respond promptly and professionally to customer inquiries via various channels.
– Provide accurate and comprehensive information to customers regarding products, services, policies, and proce...