Found Description
On-site - Rizal No Exp Required High/Senior High School Full-time
Company: Alorica
Account: Non-Voice / Chat Support
Work Location: Cubao, Marikina
Work Set-up: On-site
Schedule: Shifting Schedule
Employment Type: Full-time Job
Job Description
The Customer Service Representative (Non-Voice/Chat Support) is responsible for assisting customers through chat by providing accurate information, resolving concerns, and ensuring excellent customer experience.
Government Mandated Benefits
- Insurance Health & Wellness
Insurance Health & Wellness
- HMO
Professional Development
- Job Training
Key Responsibilities
- Handle customer inquiries via chat
- Resolve account, billing, or service-related concerns
- Provide accurate and timely information
- Maintain proper documentation of customer interactions
- Ensure ...