Customer Service Agent (Open for Fresh Graduates)

Company Background

An IT Company that offers IT Products in the Philippines and other countries

Position Details

• Position: Dealing Operations Agent (Open for Entry level)
• Company Industry: IT Outsourcing Industry
• Work Location: Makati City
• Work Schedule: Shifting Schedule | Weekends Off
• Salary: Php 25,000 – 30,000 (Open Negotiable)
• Work Set-Up: Work Onsite

Responsibilities

• Answer and manage customer calls and inquiries professionally
• Provide real-time responses via email or other channels
• Accurately document all customer interactions
• Maintain a professional and positive demeanor
• Build strong relationships with customers and ensure satisfaction

Recruitment Process

• HR Interview
• Background check
• Job Offer

This is for direct hiring!

Requirements