Found Description
As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor.
Key Responsibilities
- Manage incoming calls with professionalism and courtesy
- Assist customers by providing product and service details
- Address and resolve issues promptly and accurately
- Handle account updates, service requests, and related transactions
- Keep records updated and document customer interactions
- Adhere to company policies, scripts, and performance standards
Requirements
- At least 6 months call center experience
- Good communication skilll
- Confident in speaking in English
- HS/SHS graduate
Perks & Benefits
- Paid training-Eam while you learn!
- Bonus opportunities-Performance-based rewards...