Customer Service Agent

**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Jardines De Vista Alegre Ii - Mérida, Yucatán**:
¿Hablas Inglés Avanzado, tienes experiência en Customer Service y en administración?
Join our fast-growing team in Mérida and bring your skills to the next level!
Horario: 3 PM - 11 PM
Los días laborales serán rotativos con dos días de descanso por semana.
This role includes a combination of handling incoming calls and performing
between both responsibilities while maintaining a consistent and compassionate
tone
This role combines front-facing client interactions with essential back-office tasks.
**Key Responsibilities**:
- Accurately process and input attorney and client intake information into the case management system.
- Prepare and send all necessary correspondence related to new cases to
- the attorney on call.
- Set up accident reports and insurance claims using digital platforms
- whenever possible.
- Open and proc...