Found Description
On-site - Mandaluyong No Exp Required High/Senior High School Full-time
Job Description
Company: Alorica
Account: Non-Voice / Chat Support
Work Location: Cubao, Marikina
Work Set-up: On-site
Schedule: Shifting Schedule
Employment Type: Full-time Job
The Customer Service Representative (Non-Voice/Chat Support) is responsible for assisting customers through chat by providing accurate information, resolving concerns, and ensuring excellent customer experience.
Key Responsibilities
- Handle customer inquiries via chat
- Resolve account, billing, or service-related concerns
- Provide accurate and timely information
- Maintain proper documentation of customer interactions
- Ensure customer satisfaction at all times
Qualifications
- High School Graduate (Old Curriculum)
- Senior High School Graduate
- College Graduate or Undergraduate
- ...