Customer Service Agent

Overview

On-site - Mandaluyong 1-3 Yrs Exp Diploma Full-time

Responsibilities

• Handle customer inquiries and provide accurate information about products and services.
• Resolve customer complaints and issues in a timely and professional manner.
• Document interactions with customers in the company’s database.
• Collaborate with team members to improve customer service processes.
• Follow up with customers to ensure satisfaction with products and services.

Qualifications

• Educational Qualifications: Diploma in a relevant field
• Experience Level: 1-3 years of experience in customer service
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Problem-solving abilities
• Qualities and Traits: Patience and empathy toward...