Customer Service Agent (Finnish Speaking)

Customer Service Agent (Finnish Speaking)

Location: Malta | Hybrid

Salary: €25,000 – €30,000

About the Role

We’re looking for a friendly and proactive Finnish-speaking Customer Service Agent to join a fast-growing international iGaming company in Malta. As the first point of contact for players, you’ll provide support via phone, chat, and email, ensuring a smooth, safe, and positive customer experience in a regulated online gaming environment.

Responsibilities

• Support customers in Finnish and English via chat, email, and phone
• Assist with account queries, verification, deposits, withdrawals, and promotions
• Review KYC documents and perform security checks
• Resolve customer issues professionally and efficientlyCollaborate with teams such as Risk, Fraud, and Responsible Gaming
• Maintain accurate records in line with internal and legal requirements
• Suppo...