Found Description
Overview
On-site - Bulacan No Exp Required Diploma Full-time
Responsibilities
- Handle incoming calls, emails, or chats in a professional and timely manner
- Provide accurate information about products, services, and company policies
- Resolve customer complaints and escalate issues when necessary
- Process orders, forms, applications, and requests
- Maintain customer records and update account information
- Ensure a positive customer experience and build long-term relationships
- Meet or exceed performance targets such as response time, quality, and customer satisfaction
Qualifications
- High school diploma or equivalent; prior customer service or BPO experience is a plus
- English language proficiency
- Team player
- Strong work ethic
- Excellent verbal and written communication skills
- Strong problem-solving and multitasking abilities
- Emp...