S

Customer Service Agent

SGS

baar, zug, Switzerland Full-time June 18, 2026

Found Description

Company Overview

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our over 99k employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

  • Administrative processing
    • Act as the point of contact for Global Business Services (GBS) Team and auditors for CertIQ issues
    • Coordinate audits and deadline control / scheduling in CertIQ
    • Correct recording in CertIQ database / CRM
    • Attend to ad‑hoc and various client issues
    • Liaise with clients before and after audits
    • Record, review, and process invoices from auditors
    • Support GBS Team with invoicing issues
  • Sales processing
    • Technical and commercial clarification and preparation of quotes and o...

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