Customer Service Agent at Ritchie Bros.

Be a key player at Ritchie Bros. as a Customer Service Agent, dedicated to delivering superior customer care and managing payment processes. This position involves detailed customer interaction online and offline.
Your role will focus on ensuring customers receive thorough assistance while maintaining strict confidentiality. With your technology skills and ability to handle multiple tasks, you will provide administrative support and respond to customer inquiries effectively. Ensuring superior service is key in this dynamic environment.
Key Responsibilities:
• Process payments for bidders efficiently
• Assist customers with online registration instructions
• Provide support for key operational areas
• Answer phone inquiries and follow-up calls post-sale
• Uphold confidentiality of all customer-related information
Requirements:
• Proven customer service experience in-person
• Familiarity with computers and learning new software
• Excellent skills for data...