Customer Service Agent at Armstrong Fluid Technology

Seek a rewarding career as a Customer Service Agent at Armstrong Fluid Technology, where you manage customer relationships from inquiry to order fulfillment. Your work will help maintain high customer satisfaction through effective communication and order management.
In this role, you will act as a crucial liaison for customer inquiries, ensuring accurate information is conveyed regarding orders and services. You will be tasked with managing change orders and utilizing ERP systems to uphold pricing integrity and handle returns. A commitment to data accuracy and effective administration is key to this position.
Key Responsibilities:
• Address customer inquiries in a timely and professional manner
• Process and manage customer orders seamlessly
• Engage customers proactively about order fulfillment and delivery
• Maintain accurate records of customer data and transactions
• Support return processes and manage customer contracts
Requirements:
• GCSE qualificatio...