Customer Service Advisor

We have an exciting opportunity for Customer Experience Advisor role with our client in Ras Al Khaima. Interested candidates are encouraged to send their CV to

Job Title :- Customer Experience Advisor

Location: Ras Al Khaima

Duration: Permanent

Qualifications

• Candidates should ideally possess: ( Contact Centre or Customer Service Experience is Must )
• Strong customer service and communication skills.
• Experience in handling customer queries through calls, chats, or emails.
• Ability to cross-sell banking products and achieve sales targets.
• Knowledge of banking products, processes, and customer servicing.
• Strong complaint handling and customer resolution skills.
• Understanding of compliance, security, and fraud prevention requirements.
• Ability to accurately document customer interactions and maintain service quality standards.