Customer Service Advisor - Part Time

Capita

Cork, County Cork, Ireland Full-time June 23, 2026

Found Description

Description

What you’ll be doing:

Handle a high number of customer queries via telephone and complete administration tasks

Answer all queries in a positive manner, ensuring you give a positive image and great first impression to all contacts

Ensure day-to-day service delivery targets are met, dealing with all queries and requests in a timely, professional and consistent manner

Build sustainable relationships of trust with customers, team members and clients through open and interactive communication

Use multiple systems to navigate each customer account & accurately record all contact interactions on systems in line with expected process

What we’re looking for:

Previous experience working in similar environment

Being highly methodical with a thorough attention to detail

Strong communication skills and the ability to build rapport with all callers

Having excellent organi...

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