Customer Service Advisor

We are a leading UK manufacturer of commercial office furniture, supplying workplaces, public-sector environments, and major distributors nationwide. Our Northampton site handles production, logistics, and customer operations, and we take pride in delivering high‑quality products with reliable, responsive service.

As our business continues to grow, we’re looking for a Customer Service Advisor to join our team and help maintain the high standards our customers expect.

The Role

You’ll be part of a busy customer service team. The role combines order management, problem‑solving, and proactive communication to ensure customers receive accurate information and a smooth experience from order to delivery.

Key Responsibilities

• Managing incoming enquiries by phone and email
• Processing orders, quotations, and product information requests
• Liaising with production, planning, a...