Found Description
Drive customer excellence as a Customer Service Advisor in Wheatley, Oxfordshire, with a hybrid working model. Bring your order management expertise to a globally recognized FMCG company.
This fixed-term contract offers the chance to engage with a respected Oxford-based business within the FMCG sector. As a Customer Service Coordinator, you will ensure seamless order processing, prompt query resolutions, and collaborative efforts across various teams. This dynamic role requires strong communication and organizational skills to maintain high-quality service.
Key Responsibilities:
• Process and manage customer orders accurately
• Update customers on stock issues and delays
• Resolve transportation and warehouse-related queries
• Ensure product code accuracy and handle returns
• Develop strong relationships with internal and external stakeholders
Requirements:
• Experience in customer service, preferably in B2B/FMCG
• Knowledge of ERP systems; SAP experience ...
This fixed-term contract offers the chance to engage with a respected Oxford-based business within the FMCG sector. As a Customer Service Coordinator, you will ensure seamless order processing, prompt query resolutions, and collaborative efforts across various teams. This dynamic role requires strong communication and organizational skills to maintain high-quality service.
Key Responsibilities:
• Process and manage customer orders accurately
• Update customers on stock issues and delays
• Resolve transportation and warehouse-related queries
• Ensure product code accuracy and handle returns
• Develop strong relationships with internal and external stakeholders
Requirements:
• Experience in customer service, preferably in B2B/FMCG
• Knowledge of ERP systems; SAP experience ...
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