Found Description
Job Focus
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, supportive team environment? At WEX, we’re looking for a Customer Services Advisor to join our dynamic team and help power our fuel card and payments solutions across Australia.
As a key member of our Customer Service team, you’ll play an important role in supporting our account and cardholders — ensuring every interaction is handled with care, clarity, and confidence.
As a Customer Services Advisor, you’ll play a pivotal role in supporting and strengthening our customer relationships.
Job Responsibilities/tasks
Responding to customer inquiries via phone, email or mail—resolving queries with professionalism and care
Delivering first-contact resolution wherever possible, or escalating issues quickly when needed
Maintaining accurate and up-to-date customer records in our card management and CRM s...
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